Stone & Silk Group — Property Support

Behind Every Well-Run Property

Administrative and coordination support that sits quietly behind your cleaning service — keeping your property organised, your maintenance resolved, and your portfolio running smoothly.

What We Offer

Property Support That Works Behind the Scenes

Our Property Support division is designed to complement our cleaning services — providing the administrative and coordination layer that property owners, landlords, and managers often need but rarely have time for. We step in where it matters most, handling the detail so you can focus on the bigger picture.

Tenant & lease administration
Maintenance logging & follow-up
Contractor sourcing & access
Portfolio management support

Organised. Accurate. Reliable.

01 — Property Support

Property Administration

We handle the administrative backbone of your property portfolio — so nothing slips through the cracks. From tenant records and property documentation to lease-date tracking and general administrative support, we keep your files in order and your deadlines on time.

Tenant record management
Property documentation filing
Lease-date tracking & renewal reminders
General administrative support
Digital & physical file organisation
Correspondence management

Logged. Sourced. Followed Through.

02 — Property Support

Maintenance Coordination

Maintenance issues don't manage themselves. We log every request, source the right contractors, arrange access with tenants or occupants, and follow up until the job is complete — giving you full visibility without the back-and-forth.

Maintenance issue logging & tracking
Contractor sourcing & vetting
Access arrangement with tenants
Job progress follow-up
Completion sign-off & documentation
Preferred contractor network

Flexible. Scalable. On Your Terms.

03 — Property Support

Property Management Support

For property managers and building managers who need an extra pair of hands. Whether you're managing a busy residential portfolio or a multi-unit commercial building, we provide flexible administrative support that slots into your existing workflow.

Portfolio administrative assistance
Reporting & data capture
Tenant communication support
Inspection scheduling & coordination
Ad hoc project support
Scalable to your workload

Let's Talk About Your Property

Whether you need ongoing support or help with a specific challenge, we'll put together the right solution for you.

Get in Touch